More so than ever, the health and wellbeing of our guests is of paramount importance, and we’re making sure our hotel teams have everything they need to keep everyone, including themselves, safe
At Waterstones Hotel & Club, We follow the guidelines of local health authorities and act according to our set-up routines and procedures in our hotel. Our team members are trained to handle and precautionary safety and heightened hygiene and sanitation practices and measures have been implemented in our hotels
At our hotels safety, hygiene and cleanliness are always prioritized:
- We conduct daily temperature checks for all colleagues and contractors when they enter and exit the building.
- We have an experienced doctor staying in the premises for regular monitoring of guests and associates.
- Aarogya Setu App compulsory for all associates with status to be shown at the employee entrance point.
- We are checking prior travel history of guests, body temperature checks and disclosures of cough and cold symptoms from guests and associates.
- We have increased focus on hand hygiene and Regular disinfection of exposed surfaces such as door handles, card terminals and elevator buttons with anti-bacterial liquids.
- We are offering Immunity boosters welcome drink at the time of check-in.
- Appropriate safety gears (PPE) are being used by the staff as uniform across all departments.
- We are repetitively monitoring the air quality and sanitizing the floors.
- Social distancing norms are being strictly adhered, signages are installed all over the property.
- We are offering contactless In-room dining service to all our guests.
- We have redesigned the Banquets venues and our restaurants setting layout, distance of at - least 4 feet will be maintained between the chairs (sideways and front).
we know that our care and support has never been needed more than it is right now. We are supporting our frontline worriers as we have Launched a special hotel rates for government workers, healthcare professionals, the military and other groups responding to this crisis on the frontline
We are working towards to make difference even in the hardest time !