Check In Policy

Check-in 1400 hrs / Check-out time is 1200 hrs

Cancellation Policy

Cancellation for a hotel room reservation must be received 2 days prior to the expected day of arrival. If cancellation of a guaranteed reservation is not received by the required date, the deposit will be forfeited. For details of cancellation policies and deposit requirements, please check at time of booking.

Early Arrival & Late Departure

If your arrival is early in the day and you prefer immediate access to your room, we recommend reserving for the prior night to guarantee immediate access. Similarly, for late departures, reserving an additional night will guarantee access until you leave the Hotel. If you choose not to reserve, we will be glad to store your bags.

A flagship property of Mars Hotels and Resorts Ltd is the Waterstones Hotel. While the hotel is rich in originality and feel, we are also passionate about service. Our rooms, lavish in their furnishings, feature an eclectic mix of traditional inseparable with the modern. The young, hip, and friendly staff ensure that your stay is warm and intimate. We encourage you to treat Waterstones Hotel as your home away from home. The adjoining Waterstones Club with its extensive range of sports, fitness, entertainment, and spa services ensures that your stay is like none other.

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